Privacy Policy – RaMed Care

RaMed Care (“we”, “our”, “us”) is committed to protecting the privacy and personal data of all users, including students, instructors, trainers, and website visitors. This Privacy Policy explains how we collect, use, store, share, and protect your information in accordance with applicable Indian laws.

By accessing or using the RaMed Care website, LMS platform, or services, you agree to the practices described in this policy.

1. Information We Collect

A. Personal Information

We may collect the following personal data:

For Students

• Full name
• Email address
• Mobile number
• Educational background
• Course enrollment details
• Payment and transaction details
• Attendance, assessments, and performance records
• Communication records (emails, WhatsApp, support chats)

For Instructors

• Name and contact details
• Professional qualifications and experience
• Bank/payment details (for payouts, if applicable)
• Teaching schedules and course content
• Communication and performance records

B. Technical & Usage Data

• IP address
• Browser type and device details
• Login activity
• LMS usage data (session duration, course progress)

2. Purpose of Data Collection

We collect and process personal data strictly for lawful and legitimate purposes, including:

• Course enrollment and LMS access
• Conducting live interactive online classes
• Student progress tracking and certification
• Instructor onboarding and management
• Payment processing and invoicing
• Academic support and career guidance
• Legal, regulatory, and compliance obligations
• Platform security and fraud prevention

3. Legal Basis for Processing (India – DPDP Act, 2023)

We process personal data based on:

• User consent
• Performance of a lawful contract
• Compliance with legal obligations
• Legitimate educational and operational interests

Users may withdraw consent where applicable, subject to legal or contractual restrictions.

4. Data Sharing & Disclosure

RaMed Care does NOT sell or rent personal data.

Data may be shared only with:

• Payment gateways (secure & compliant)
• LMS technology providers
• Government or legal authorities when required by law
• Authorized internal staff strictly on a need-to-know basis

All third parties are bound by confidentiality and data protection obligations.

5. Data Storage & Security Measures

We implement reasonable security practices as required under Indian law, including:

• Secure servers and encrypted connections
• Restricted access controls
• Regular monitoring for unauthorized access
• Secure payment processing systems

Despite best efforts, no system is 100% secure; however, we actively work to prevent data breaches.

6. Data Retention Policy

• Student and instructor data is retained only as long as necessary for educational, legal, and operational purposes.
• Financial and compliance records may be retained as required under applicable laws.
• Data is securely deleted or anonymized once no longer required.

7. User Rights

Under applicable data protection laws, users have the right to:

• Access their personal data
• Request correction or updates
• Withdraw consent (where applicable)
• Request deletion of personal data (subject to legal requirements)
• Raise complaints regarding misuse of data

Requests can be submitted using the contact details below.

8. Instructor Responsibilities

Instructors using the RaMed Care platform agree to:

• Maintain confidentiality of student data
• Use student information only for academic purposes
• Not record, distribute, or misuse student data without authorization
• Comply with this Privacy Policy and applicable laws

Violation may lead to termination of association and legal action.

9. Cookies & Tracking

RaMed Care may use cookies to:

• Improve user experience
• Maintain secure sessions
• Analyze platform performance

Users may disable cookies via browser settings, but some features may not function properly.

10. Children’s Privacy

RaMed Care services are intended for adult learners and professionals. We do not knowingly collect data from individuals below 18 years without parental consent.

11. Policy Updates

This Privacy Policy may be updated periodically to reflect legal, technical, or operational changes. Continued use of the platform constitutes acceptance of the updated policy.

12. Contact Information

For privacy-related concerns, data access requests, or complaints, contact:

RaMed Care
📧 Email: info@ramedcare.in
📞Tele Phone: 0831-2002748
🌐 Website: https://ramedcare.in / https://ramedcare.com